Yes, WinTek USA offers free, no-obligation estimates for all services, including window, door, and roofing installations.

WinTek USA provides comprehensive warranties. The EcoTek 1200 Series windows have a 20-year limited warranty, while the EcoTek 2200 and 3200 Series and Smart Series 1000 windows come with a lifetime transferable warranty. Roofing systems like GAF Timberline HDZ shingles have a lifetime limited warranty with specific warranties for algae protection and wind resistance.

WinTek USA specializes in window and door replacements, roofing installations, and energy-efficient upgrades. They do not provide services outside of home improvement, such as plumbing or HVAC installations.

Yes, WinTek USA is committed to sustainability. They recycle materials like aluminum, glass, and steel, with proceeds supporting local charities. They also offer ENERGY STAR® certified windows, and their mascot, Lucky Leaf, promotes eco-friendly practices and energy-saving tips through community events.

WinTek USA employs certified technicians who follow strict installation protocols, including the use of protective drop cloths, floor runners, and safety equipment to ensure a clean and safe work environment.

All old windows, doors, and roofing materials removed during installations are recycled, with proceeds donated to charity as part of WinTek USA’s community commitment.

WinTek USA communicates with customers via phone and email. For new customers, call (833) WINTEK1 (833-946-8351), and for existing customers, contact (866) 884-4065 or customerservice@wintekusa.com.

WinTek USA offers flexible financing, including zero-interest financing for six months and terms of up to 15 years based on project needs and creditworthiness.

Yes, WinTek USA partners with reputable finance providers to help customers secure financing suited to their needs.

WinTek USA combines high-quality products, expert installations, and exceptional customer service. Their ENERGY STAR® certified windows, durable GAF Timberline shingles, and community involvement, particularly through the Lucky Leaf program, set them apart as a leading home improvement contractor.

Yes, installing new windows can boost your home’s value and curb appeal. Energy-efficient windows may also reduce energy bills, making them a valuable investment for potential buyers.

Signs include drafts, condensation between glass panes, difficulty in opening or closing, and temperature fluctuations in the home. If you notice any of these issues, it may be time to consider new energy-efficient windows.

• Double-hung
• Casement
• Sliders (two- and three-lite)
• Picture
• Bay and Bow
• Garden
• Awning
• Impact windows

WinTek USA offers three tiers of EcoTek windows to suit various budgets and performance needs:

• EcoTek 1200 Series (Silver Tier): Affordable, energy-efficient windows with SC Low-E glass and triple weatherstripping.
• EcoTek 2200 Series (Gold Tier): Mid-range windows with dual-glazed glass and reinforced frames for enhanced durability and energy efficiency.
• EcoTek 3200 Series (Platinum Tier): Premium, triple-glazed windows with foam insulation for maximum energy efficiency.

Smart Series 1000 windows offer advanced energy efficiency with Cardinal LoE-366® glass, fusion-welded frames, and dual weatherstripping. Customizable options include various sash configurations, colors, and hardware finishes. The series also comes with a lifetime warranty.

EcoTek windows are custom manufactured by ProVia to meet WinTek USA’s high standards for energy efficiency and durability.

EcoTek windows are designed to reduce heat transfer, helping maintain consistent indoor temperatures. Features like Low-E glass and foam insulation minimize energy use. Learn more about energy efficiency at ENERGY STAR®.

Yes, all EcoTek windows meet or exceed ENERGY STAR® standards, making them a great option for energy-efficient home improvements.

EcoTek windows offer a variety of color finishes, grid patterns, and custom glass packages to suit any home’s style and aesthetic preferences.

• EcoTek 1200 Series: 20-year limited warranty.
• EcoTek 2200 and 3200 Series: Lifetime transferable warranty covering parts and performance.

Typically, it takes 1-2 days after product arrival to install EcoTek windows. Learn more about the installation process.

Yes, the dual- and triple-pane glass options in the EcoTek 2200 and 3200 Series provide excellent sound insulation, helping to reduce outside noise.

Yes, EcoTek windows are low-maintenance. Clean the vinyl frames with mild soap and water, and tilt-in sashes make it easy to clean them from inside.

Yes, ENERGY STAR® certified replacement windows may qualify for federal tax credits. For more information, consult your tax advisor or visit the IRS tax credit guidelines.

• EcoTek 1200 Series: Perfect for homeowners seeking affordable energy efficiency.
• EcoTek 2200 Series: Ideal for enhanced insulation and durability.
• EcoTek 3200 Series: Best for extreme climates with maximum energy savings.

Typically, replacement windows are installed from the outside to minimize disruption within the home, but some homes may require inside installation based on structure. Installation teams assess each project and communicate the best approach on installation day.

Yes, WinTek USA offers year-round installation. To minimize heat or cooling loss, installers replace one window at a time, helping to maintain indoor temperature during colder or hotter months.

Replacement windows generally last between 20 to 40 years, depending on materials, quality, and maintenance. WinTek USA backs its windows with warranties to give homeowners peace of mind about durability.

Homeowners should remove window treatments (curtains, blinds) and clear the space around windows, including any wall décor that could be affected during installation. Security systems attached to windows should also be disabled if applicable.

After new window installation, old windows are typically removed and disposed of by the installation team unless otherwise requested by the homeowner. WinTek USA recycles materials from old windows as part of our eco-friendly practices.

WinTek USA offers ProVia entry doors in both fiberglass and steel options. These doors provide high levels of security, energy efficiency, and durability, with various styles and finishes to match any home design.

ProVia entry doors feature foam-filled cores for energy efficiency, advanced weatherstripping, reinforced frames, and multi-point locking systems for security. Customizable options include a wide range of colors, woodgrain finishes, decorative glass, and hardware choices.

• Embarq® Fiberglass: Known as the most energy-efficient entry door in the U.S., with an enhanced insulation core and extensive customization options.
• Signet® Fiberglass: Premium woodgrain finishes that mimic real wood, paired with the durability of fiberglass.
• Legacy™ Steel: High-definition embossed steel doors offering strength and a smooth or textured finish.

ProVia entry doors come with a limited lifetime warranty covering structural components, finishes, and glass.

WinTek USA offers ProVia patio doors in sliding glass and hinged French door styles. These doors are designed to enhance indoor-outdoor flow, provide energy efficiency, and offer a variety of customization options.

ProVia patio doors feature double- or triple-pane glass with argon gas fill and Low-E coating for energy efficiency, as well as heavy-duty rollers for smooth operation and multi-point locking systems for security.

• Aspect™ Sliding Glass Door: Offers smooth operation, high thermal efficiency, and multiple customization options.
• Endure™ Hinged French Door: Known for energy efficiency and reinforced construction, with elegant design options.

ProVia patio doors come with a limited lifetime warranty covering structural components and glass.

WinTek USA provides ProVia storm doors, which offer additional weather protection and insulation. These doors are available in a wide range of colors, screen/glass combinations, and decorative hardware options.

ProVia storm doors are made with reinforced aluminum frames, secure locking mechanisms, and optional Low-E glass for improved energy efficiency. The doors are designed to protect entry doors from weather while adding curb appeal.

• Spectrum™ Storm Door: Includes dual window panels with retractable screens, allowing maximum ventilation.
• Decorator™ Storm Door: Stylish designs with high-end decorative glass options.
• DuraGuard™ Storm Door: Heavy-duty construction with a protective screen, ideal for pet owners.

ProVia storm doors are covered by a limited lifetime warranty on frames, paint finishes, and glass components.

Yes, ProVia doors are highly customizable, with options for colors, woodgrain finishes, decorative glass, internal blinds (for patio doors), and hardware finishes, allowing homeowners to create a door that complements their style.

Fiberglass doors offer the appearance of real wood with durability and low maintenance, while steel doors provide strength and high security. Both types are energy-efficient and customizable.

ProVia doors are engineered for high energy efficiency, featuring foam-filled cores, advanced weatherstripping, and thermal barriers to minimize heat transfer. Patio doors also offer double- or triple-pane glass with Low-E coating for additional energy savings.

Yes, ProVia doors are designed with advanced insulation and weather-resistant features, making them suitable for a range of climates, including extreme weather conditions.

ProVia doors come with multi-point locking systems, reinforced frames, and other enhanced security features to provide maximum protection for your home.

To maintain ProVia doors, clean surfaces with mild soap and water, lubricate hardware annually, and inspect weatherstripping periodically. For sliding doors, keep tracks free of debris for smooth operation.

ProVia doors are built to be durable and long-lasting. With proper maintenance, they can last several decades, backed by WinTek USA’s warranties for added peace of mind.

The typical timeline for ProVia door installations includes a 6-8 week order-to-delivery timeframe for custom doors, followed by a 1-2 day installation process, depending on project complexity.

Before installation, remove items around the door area, clear access paths, and disable any security systems connected to the door if applicable.

Yes, ProVia doors with double- or triple-pane glass options can provide sound insulation, helping to reduce outside noise.

Yes, WinTek USA offers flexible financing options for ProVia door installations, including no-interest financing and long-term plans based on project scope and creditworthiness.

ProVia doors offer various glass options, including decorative glass, privacy glass, and energy-efficient Low-E glass. Beveled glass options are also available for certain entry and storm doors, providing a polished edge and elegant look.

Yes, ProVia’s ENERGY STAR® certified doors, such as the Embarq® fiberglass series, may qualify for federal energy efficiency tax credits. Customers can claim up to 30% of the cost as a tax credit on qualifying products.

WinTek USA offers GAF roofing products, including asphalt shingles such as the popular Timberline HDZ® and ArmorShield™ II. These shingles provide options for durability, style, impact resistance, and energy efficiency to meet various homeowner needs.

For most roofing projects, the installation takes 1–2 days. However, timelines may vary depending on the size, complexity of the roof, and weather conditions. Custom orders or repairs might add to the schedule.

To prepare, clear outdoor items such as patio furniture, move vehicles from driveways, and cover items in your attic, as dust and debris might fall. Our team uses drop cloths to protect landscaping and catch debris.

GAF offers several warranty options, including the GAF System Plus and Golden Pledge® warranties. These can cover both materials and workmanship when installed by a GAF Master Elite® contractor like WinTek USA, providing extended peace of mind.

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Timberline HDZ® shingles feature GAF’s LayerLock™ Technology, which enhances installation accuracy and durability. They also come with Dura Grip™ adhesive for wind resistance, StainGuard Plus™ algae protection, and StrikeZone™ nailing for up to 99.9% accuracy, making them America’s best-selling shingle option.

Timberline CS shingles are designed as cool roof shingles, with reflective granules that reduce attic temperatures and lower cooling costs by 7–15%. They meet Cool Roof Rating Council (CRRC) requirements, which may qualify for utility rebates in certain areas.

The WindProven™ Limited Wind Warranty offers protection with no maximum wind speed limitation for Timberline shingles with LayerLock™ Technology. This coverage is available when installed with GAF Starter Strips, Roof Deck Protection, Ridge Cap Shingles, and a Leak Barrier or Attic Ventilation.

Yes, Timberline AS II shingles are UL 2218 Class 4 rated, meaning they are designed to withstand significant impacts, such as hail, without damage. This is due to GAF’s proprietary SBS-modified asphalt, which increases flexibility and impact resistance.

The Timberline series includes a variety of styles to meet aesthetic preferences and performance needs, such as Timberline HDZ® for high-definition architectural style, Timberline UHD® for enhanced depth, and Timberline CS for cool roofing with energy savings.

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Many Timberline shingles, including Timberline HDZ®, feature a 25-year StainGuard Plus™ Algae Protection Limited Warranty to prevent blue-green algae discoloration and maintain the roof’s appearance over time.

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While Timberline shingles can generally be installed year-round, extreme cold or hot weather may require additional precautions. Consult your contractor about specific installation conditions to ensure long-term durability.

Yes, WinTek USA offers financing options with flexible terms, including zero-interest promotions, depending on credit approval and the project scope.

Indicators of the need for roof replacement include frequent leaks, missing or curling shingles, granule loss, and noticeable sagging. An inspection by a qualified roofing professional can determine whether repairs are sufficient or if a full replacement is needed.

WinTek USA uses protective drop cloths and takes steps to keep the work area organized, reducing debris and disruption to your property. We will also communicate any project updates to keep you informed throughout the installation process.

Many GAF shingles come with StainGuard® or StainGuard Plus™ protection to help prevent algae growth. These options are particularly beneficial in humid climates where algae discoloration is more likely.

WinTek USA offers durable metal roofing options including Tuff-Rib and Standing Seam systems. These metal roofs are designed to provide long-lasting performance, weather resistance, and aesthetic appeal for both residential and commercial applications.

Tuff-Rib is a popular and economical metal roofing panel with five ¾-inch high ribs spaced 9 inches apart, providing strength and an attractive appearance. It is often used in residential, agricultural, and light commercial buildings and features an anti-siphon groove to prevent leaks on lower slope roofs (as low as 2.5:12).

Standing Seam roofing features concealed fasteners, which provide a sleek appearance and improve weather protection by reducing the risk of leaks. This roofing type is ideal for low-maintenance applications and comes in various profiles, including Maxima, which can handle heavy snow and rain loads efficiently.

Metal roofs generally have a longer lifespan than asphalt shingles, often lasting 40–60 years with proper maintenance. Metal roofing panels are also resistant to wind, hail, and fire, making them a durable option for extreme weather conditions.

Tuff-Rib panels typically carry a 40-year paint warranty and a 30-year fade/chalk warranty, while unpainted Galvalume has a 25-year warranty. Standing Seam panels often come with similar warranties on paint and color retention, providing long-term coverage for your roof’s appearance and functionality.

Yes, metal roofs perform well in all climates. They can handle extreme temperatures, resist damage from hail and wind, and shed snow efficiently, making them ideal for both hot and cold climates.

Metal roofing is highly energy efficient due to its reflectivity, which helps reduce cooling costs by reflecting sunlight. Some metal panels are ENERGY STAR® certified and can provide energy savings, especially when combined with reflective coatings.

When installed with proper insulation and underlayment, metal roofs are no louder than traditional shingle roofs. Insulation helps dampen noise, providing a quieter environment even during heavy rain.

Metal roofs are low maintenance, but occasional inspections are recommended to ensure screws remain tight, panels are secure, and no debris is trapped around flashing or gutters. Cleaning with a gentle solution and avoiding harsh chemicals can help preserve the roof’s finish.

Most metal roof installations take 1–3 days, depending on the roof’s size and complexity. Custom cut panels can speed up the process, and experienced contractors ensure precise fitting and minimal delays.

Yes, Tuff-Rib panels can be installed on low-slope roofs as low as 2.5:12. The anti-siphon groove on these panels helps prevent water leakage on lower slopes, making them versatile for various roof pitches.

Metal roofs like Tuff-Rib and Standing Seam systems are highly impact-resistant, withstanding hail and debris. Certain Standing Seam profiles offer added protection and are rated for extreme wind and weather conditions.

Yes, WinTek USA offers financing options for metal roof installations, with flexible plans including no-interest promotions. Financing terms are subject to credit approval and project specifics.

Metal roofing panels come in various color options, from traditional to vibrant shades. Tuff-Rib and Standing Seam panels are available in painted finishes that resist fading, with warranties for long-lasting color retention.

Typical installation times are as follows:

• Windows: Installation usually takes 1–2 days after the custom windows arrive, which can take 6–8 weeks.
• Doors: Depending on customization, entry or patio door installation takes 1–2 days.
• Roofs: Most roof installations are completed within 1–3 days, depending on size and complexity.

To prepare for installation, clear furniture and items near the work area, cover any belongings in nearby rooms, and disable any security systems connected to windows or doors. Our team will handle additional protections, including floor runners and drop cloths to protect your home during the project.

Yes, WinTek USA provides a satisfaction guarantee on all installations. Our goal is to ensure that every customer is 100% satisfied with the finished project, and we conduct a final inspection to verify quality. Product warranties are also available, depending on the product type, such as lifetime transferable warranties on certain windows and doors.

Our team uses protective coverings, organizes work areas, and completes work in stages to keep disruptions to a minimum. We prioritize cleanliness and safety, ensuring that each work area is tidy and secure throughout the installation process.

Yes, all old windows, doors, and roofing materials are removed at no additional cost. We recycle these materials, and proceeds are donated to local charities as part of our community commitment.

Our 12-step window installation process includes inspecting product accuracy, protecting home areas, replacing windows one at a time, inspecting frames, repairing any damaged areas, applying insulation foam, adding custom exterior capping, and performing a thorough cleanup.

Our roofing process includes removing old shingles, adding new underlayment and water shielding, applying ice and water protection, installing shingles with precision, and adding final sealing with roofing cement to ensure a durable finish. We follow a strict step-by-step process for optimal performance and appearance.

Yes, our products, such as ENERGY STAR® certified windows, entry doors with foam cores, and reflective metal roofing, are designed to improve energy efficiency by minimizing drafts, reducing heat transfer, and reflecting sunlight. Each installation is completed with sealing techniques to enhance insulation.

After installation, our team will conduct a final inspection, review maintenance tips, and ensure your satisfaction with the finished project. We will also provide warranty details and offer guidance on any follow-up services if needed.

Yes, WinTek USA offers flexible financing options for installations. Financing includes no-interest promotions and long-term plans for qualified customers. Terms vary based on credit approval and project requirements.

Regular inspections are recommended for optimal performance. Generally, we suggest annual inspections for roofs to check for debris and wear, while windows and doors can benefit from periodic checks on seals and hardware lubrication to maintain efficiency.

While it’s not mandatory to be home, we recommend it for the initial setup to ensure access and communication. For longer projects, you can leave and return periodically, and our team will provide updates and address any questions along the way.

WinTek USA offers flexible financing, including zero-interest financing for six months and extended plans with terms of up to 15 years. Financing terms may vary based on credit approval and the project scope.

Yes, WinTek USA offers no-interest financing for qualified customers for up to six months. Low-interest options are also available for longer-term financing to meet different budget needs.

Applying for financing is simple. You can discuss financing options with our team during your consultation, or apply through our online application. Approval is based on your credit profile and the specifics of your project.

Yes, financing is available for energy-efficient projects, such as window replacements and metal roofing installations. You may also qualify for tax credits or local rebates for ENERGY STAR® certified products, depending on your location and project.

Eligibility is primarily based on credit score, income, and project type. Our financing partners evaluate applications to provide the best possible rates and terms tailored to each customer.

Payments typically begin 30 days after your project is completed, but specific terms may vary. You’ll receive detailed information on your payment schedule once financing is approved.

WinTek USA accepts multiple payment options, including credit cards, checks, and online payments through our secure portal. Financing payments are handled directly through our trusted finance partners.

Fees may vary based on the financing plan. Some plans offer zero fees for certain promotions, while others may include minimal fees based on the terms. Our team will review all costs with you before proceeding.

Yes, most of our financing options allow for early repayment without penalties. This can help you save on interest over time. Please confirm with your financing provider to ensure terms meet your needs.

Financing is available for all WinTek USA services, including window and door replacements, roofing installations, and energy-efficient upgrades. Financing can help make these projects affordable and manageable.

To reach our customer support team, call (866) 884-4065 or email us at customerservice@wintekusa.com. We’re available to assist with questions, scheduling, and post-installation support.

Our customer service team is available Monday through Friday from 8:00 AM to 6:00 PM CST. Weekend support is available by appointment or in cases of emergency.

Customer satisfaction is our priority. We welcome feedback through post-installation surveys, direct calls, or email. Your feedback helps us improve our products and services, ensuring a high standard of quality and service.

We provide a complimentary follow-up inspection within the first 90 days after installation to ensure everything meets your expectations. For any issues, our team will schedule a visit to address concerns promptly.

Yes, we offer limited after-hours support for emergencies. For urgent issues outside regular hours, call (866) 884-4065, and a member of our team will assist you as soon as possible.

For warranty-covered repairs, contact our customer support team with your project details. We will schedule a technician to assess and resolve the issue according to the terms of your product warranty.

Cancellations and refunds depend on the stage of the project. For more information or to discuss your specific situation, please contact our customer service team. We’ll review options based on your project status and our policies.

Your warranty documents are provided at the end of your installation. If you need an additional copy, contact our customer support team, and we’ll be happy to provide electronic or printed versions as needed.

Yes, if you need to reschedule, please contact us at least 48 hours before your scheduled date. We will work with you to find a suitable alternative time.

If you notice any issues after installation, reach out to our support team. We’ll assess the situation and schedule a technician visit to address any concerns, ensuring that our quality standards are met.